Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,454 Reviews)
Rating breakdown 87,454 reviews
5 Stars
64,943
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
To many hidden fees
on January 27, 2026
Posted by: JP101010
from oklahoma
simple but way to many hidden fees for how simple it is
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 27, 2026
Posted by: camwal123
from alabama
i enjoyed the software!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TOO MANY FEES
on January 27, 2026
Posted by: NONEATALLREALLY
from CA
TOO MANY FEES, WEBSITE HAS KEYWORDS FREE AND EASY ALL OVER THE SITE BUT NONE OF IT IS FREE AND YOU END UP PAYING ALL THE OLD ORIGINAL FEES THAT ARE CLAIMED TO BE NO MORE OR DISCOUNTED. TERRIBLE SERVICE IF IM DOING ALL THE WORK AND IMPORTING A W-2 DOSENT COUNT IF THE EMPLOYER HAS ELECTRONICALLY PROVIDED IT AND I HAEACCESS TO IT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is cool
on January 27, 2026
Posted by: Jadrian2026
from Texas
I like the app only reason I’m giving 3 out of 5 is because there is a lot of information and it interferes with the purpose of submitting a tax form form easy and simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not all qualify for expedited refunds.
on January 27, 2026
Posted by: AK Disappointed
from AK
Lacking explanation for denial of rapid refund when denied. Software touts this option and was leading reason to use TurboTax. Already paid for tax preparations prior to denial of the expedited refund. So no option left other than the standard option. Should be more up front regarding this up front.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fast
on January 27, 2026
Posted by: Nina 78
from Indiana
It was pretty fast this time and I can understand all questions that was given to me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like totally awesome
on January 27, 2026
Posted by: TheFirstKate15
from Trenches MA
OH MY GOSH AMAZING HIGHLY RECOMMENDED TURBO TAX OR NO TAX
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This is lit
on January 27, 2026
Posted by: OgBaby
from Illinois
They make it easy and simple to file to get your return whn you want it and the most out of it they’re always a great help and fantastic corporation for the people
Written by a customer while visiting turbotax.intuit.com