Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,347 Reviews)
Rating breakdown 87,347 reviews
5 Stars
64,871
4 Stars
9,611
3 Stars
4,253
2 Stars
2,718
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Guidance tips!
on May 28, 2026
Posted by: Angelic99r
from FL
Guidance was great. The error code was confusing because I had to re-enter the same information twice.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, May 29, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy do it yourself , just watch for overcharging
on May 29, 2026
Posted by: Rara4u22
from Fridley , MN
the process was smooth and easy to do myself they did over charge me for filing in a state i had no return in . Witch is a bit of a scam.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on May 29, 2026
Posted by: Kris129
from North Dakota
Very quick and easy to use. Trouble free and accurate
Response from turbotax.intuit.comBy TurboTax Care Team, May 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you
on May 30, 2026
Posted by: Willsed
from 214 South Lincoln Street
Thank you thank you for your help with everything bbbbbbbb
Response from turbotax.intuit.comBy TurboTax Care Team, June 1, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy
on May 30, 2026
Posted by: zander18
from Florida
It was easy enough for myself and I’m dyslexic so that says a lot.Thanks
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, June 1, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was helpful!
on May 31, 2026
Posted by: Celtics Trucker
from Wyoming
App was thorough and helpful! Got all info and then some.
Response from turbotax.intuit.comBy TurboTax Care Team, June 3, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product
on May 31, 2026
Posted by: Grassburr
from Texas
Very helpful. Easy to understand. Will use in future
Response from turbotax.intuit.comBy TurboTax Care Team, June 2, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax returns
on June 1, 2026
Posted by: Roose248
from Nebraska
Very good great help by a reper.answer all questions
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, June 4, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com