Although Turbo Tax costs a bit more I was able to complete e-filing whereas H&R Block was cheaper but would not allow me to file electronically. Would like to see cheaper rates before giving five star but overall great features.
Turbotax is a good product but there are two things that I think should be improved. One, if Turbotax insists on advertising the brand as a free service, then when someone starts the application in order to prepare their taxes, the service should be started as as such, (FREE). You can place suggestions for deluxe and such as the process is progressed. Also, a person filing taxes through Turbotax can always acquire copies from the IRS. Copies aren't exclusive just to Turbotax. Second, there are some points within the filing process that seem impossible to return to without putting a massive amount of time into figuring it out. There needs to be a clearly stated active navigation legend to return to every specific point or question.