Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,952 Reviews)
Rating breakdown 86,952 reviews
5 Stars
64,698
4 Stars
9,556
3 Stars
4,226
2 Stars
2,679
1 Star
5,793
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great
on April 16, 2026
Posted by: Precious677
from Missouri
The Live Agent was very professional and knowledgeable when I couldn't proceed to start completing my tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is very good
on April 16, 2026
Posted by: yasha_49
from Illinois
The experience was good but if my State Return was a $1 why was the processing fee for the State Return $64. Could I had allowed the State Return to keep the $1 and not filed the State Return?
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes, simplified!
on April 16, 2026
Posted by: Girleo
from AL
Consistently helps us complete our taxes, without the hassle and in the comfort of our own home. That's a win-win.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 16, 2026
Posted by: Jarocho
from Maryland
Very good experience the TurboTax is the best way to do your taxes thank you very much
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ReVoal
on April 16, 2026
Posted by: LaQuinanette
from Florida
I was able to navigate very smoothly through the application.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
This year the experience was frustrating.
on April 16, 2026
Posted by: Turbo Tax 2025 EEK
from New Jersey
Many of the areas were not as easy as they were to complete last year. Even the filing was not as intuitive as i'd found it in the past. Could be my age.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy quick way for a newbie!
on April 16, 2026
Posted by: Mattydorry
from Florida.
Was very informative and easy to use! Good for starters.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tom
on April 16, 2026
Posted by: Tflew
from fl
It was not to tough. There were some areas where it couldve been a little bit clearer and not making me create things over again like driver license information
Written by a customer while visiting turbotax.intuit.com