Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,952 Reviews)
Rating breakdown 86,952 reviews
5 Stars
64,698
4 Stars
9,556
3 Stars
4,226
2 Stars
2,679
1 Star
5,793
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good
on April 15, 2026
Posted by: Katiegirl 3511
from Florida
Good app to use for your taxes I highly recommend for your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is great
on April 15, 2026
Posted by: Samara0410
from Texas
I had a good experience! I can not wait to use turbo tax again.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Efficient and Easy to Use
on April 15, 2026
Posted by: Dr Sandy
from Florida
Easy to use but the price is high. I appreciate the efficiency and ease of use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More expensive, and slower
on April 15, 2026
Posted by: UffDa3000
from Texas
Accurate? Who knows. This year, the website is insanely slow (30 seconds to minutes per page refresh) and more than once it put me through a loop asking the same series of questions over and over. "Married filing jointly" with no itemization took FOUR HOURS.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very simple
on April 15, 2026
Posted by: Anonymous
from NC
Very simple and direct very easy to understand and compete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is simple to follow
on April 15, 2026
Posted by: CM0815
from Michigan
Simple to follow. Good explanations. I like how it guides you thru.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I hated it this year
on April 15, 2026
Posted by: T83M
from VA
I thought it was worse this year than ever before. There were so many pop ups and things were hard to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is wow and awesome!
on April 15, 2026
Posted by: Living Guide
from Louisiana
The AI provides guidance and explanation of items I did not understand. it was very helpful
Pros: I moved
Written by a customer while visiting turbotax.intuit.com