Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,882 Reviews)
Rating breakdown 86,882 reviews
5 Stars
64,673
4 Stars
9,548
3 Stars
4,215
2 Stars
2,673
1 Star
5,773
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
ReVoal
on April 16, 2026
Posted by: LaQuinanette
from Florida
I was able to navigate very smoothly through the application.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
This year the experience was frustrating.
on April 16, 2026
Posted by: Turbo Tax 2025 EEK
from New Jersey
Many of the areas were not as easy as they were to complete last year. Even the filing was not as intuitive as i'd found it in the past. Could be my age.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy quick way for a newbie!
on April 16, 2026
Posted by: Mattydorry
from Florida.
Was very informative and easy to use! Good for starters.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tom
on April 16, 2026
Posted by: Tflew
from fl
It was not to tough. There were some areas where it couldve been a little bit clearer and not making me create things over again like driver license information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on April 16, 2026
Posted by: texanrose11
from VA
the process went well. no issues or complaints....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes
on April 16, 2026
Posted by: Guvie
from pa
Very easy to use and navigate and quick results and assistance.
Written by a customer while visiting turbotax.intuit.com
Ratings-Only Reviews
Based on the average of (12) ratings-only reviews
Overall Customer Rating
5