Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,874 Reviews)
Rating breakdown 86,874 reviews
5 Stars
64,671
4 Stars
9,546
3 Stars
4,214
2 Stars
2,672
1 Star
5,771
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
nice
on April 16, 2026
Posted by: steeeevvvvin
from oregon
its was very nice i love doing my taxes i had so much fun
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love using TurboTax
on April 16, 2026
Posted by: Isai15
from Texas
Turbo Tax always comes through, great service and will continue to use in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is very good
on April 16, 2026
Posted by: dan730
from MS
IT WAS A GOOD EXPERIENCE. VERY EASY TO USE AND Took NO TIME
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
the best
on April 16, 2026
Posted by: queenie020314
from california
amazing i love everything about turbo tax including how it explain every detail.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax rocks
on April 16, 2026
Posted by: Kloberg
from Arkansas
Fast and easy to navigate. Highly recommended using this software!
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great experience
on April 16, 2026
Posted by: easythedoc
from California
Great experience and great education with this prodct
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on April 16, 2026
Posted by: Precious677
from Missouri
The Live Agent was very professional and knowledgeable when I couldn't proceed to start completing my tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is very good
on April 16, 2026
Posted by: yasha_49
from Illinois
The experience was good but if my State Return was a $1 why was the processing fee for the State Return $64. Could I had allowed the State Return to keep the $1 and not filed the State Return?
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.
Written by a customer while visiting turbotax.intuit.com