Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,454 Reviews)
Rating breakdown 87,454 reviews
5 Stars
64,943
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Experience
on January 27, 2026
Posted by: Hoop7564321
from Texas
Always has been a great experience using TurboTax. Easy to use and always have a quick help guide available when needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on January 27, 2026
Posted by: cperez1113
from florida
I continue to have issues this year filing my taxes. I've used Turbo tax for years and never had a problem. Don't know if it's a system glitch.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 27, 2026
Posted by: Shawndrell
from Bedford VA
The filing process was so easy. I would recommend this site to everyone
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great preperation
on January 27, 2026
Posted by: BratzDollneiBaby
from New Jersey
3rd year using this company all smooth, I love the fact the system does all the work for the employees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 27, 2026
Posted by: LexLu456
from OH
Turbo Tax is very simple and easy to use. Would highly recommend.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Good refund but process was ridiculous
on January 27, 2026
Posted by: Seriously Frustrated
from Georgia
Too many addition fees
Difficult to get to certain points in the process
Emails saying forms were ready to download and then they were not or could not be found
Difficult to get to certain points in the process
Emails saying forms were ready to download and then they were not or could not be found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is cool
on January 27, 2026
Posted by: Miklooo
from CA
helped a lot thank you and was very quick no fee or nothing pure help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 27, 2026
Posted by: Dwight1023
from SC
Did my taxes on my own. No issues. Been doing it the last few years
Written by a customer while visiting turbotax.intuit.com