Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,842 Reviews)
Rating breakdown 86,842 reviews
5 Stars
64,652
4 Stars
9,544
3 Stars
4,212
2 Stars
2,666
1 Star
5,768
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo came in clutch at the last minute
on April 15, 2026
Posted by: StrawHatLucius
from Michigan
I had no idea how to file for taxes for it has been a while and I usually let my ex handle them. They made it simple and easy for me.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to do my taxes!!! dont feel dumb!! love
on April 15, 2026
Posted by: Anonymous
from El paso Texas
very user friendly, I love it ..its the only way to go
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was very easy to navigate and do
on April 15, 2026
Posted by: Hudson76
from Oklahoma
Easy to navigate and work through. Will use again!
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Steady and reliable
on April 15, 2026
Posted by: Kwade1120
from Texas
Turbo Tax is great as always. It cost more than I would like but hey; what can you do?
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 15, 2026
Posted by: Red519
from California
Excellent products, intuitive instructions, I wil buy again and again
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Amazing
on April 15, 2026
Posted by: HeadCoach55
from Mississippi
It was a great experience! I recommend everyone to do this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on April 15, 2026
Posted by: Anibal El Boris
from NC
I did it toke my time but thank for the guidance the refund
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2026
on April 15, 2026
Posted by: whatever456457
from connecticut
Absolutely terribble . Charges way too much for this filing system
Written by a customer while visiting turbotax.intuit.com