Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,746 Reviews)
Rating breakdown 86,746 reviews
5 Stars
64,586
4 Stars
9,532
3 Stars
4,208
2 Stars
2,660
1 Star
5,760
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
GREAT EXPERIENCE!
on April 15, 2026
Posted by: AC54321
from Washington
I had a nice experience and will continue to use this service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I will continue to use Turbo tax in the future
on April 15, 2026
Posted by: DeeJay5
from ca
Easy to use. I tried IRS forms fillable, they were Impossible
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate you choosing TurboTax over other options. Your confidence in our platform means a lot, and we’re here to deliver the experience you expect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use and Very Thorough
on April 15, 2026
Posted by: JoyceGGM
from Florida
Took a bit longer than the estimated time, but they do review and ask about a lot of things to get the best outcome. I am happy with the thoroughness and ease of correcting or adjusting information. I will most likely use TurboTax next year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Relief
on April 15, 2026
Posted by: Divorce aint fun
from Greenville, NC
I have generally used an accountant and this year, going through a divorce i really needed to keep expenses down and i hate doing taxes but it was not only easy i really had a better understanding of where my future opportunities are. Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled we could help you save on filing fees this year. Providing professional-grade results without the high cost of a private firm is exactly why we’re here.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on April 15, 2026
Posted by: loresv
from New Mexico
Easy to use. Relieved my anxiety about filing this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple & Seamless
on April 15, 2026
Posted by: BigMoneyG23
from Georgia
Turbotax saved me so much money then other tax agencies. It was SUPER easy & if I was confused, the chat was super helpful. I will be using this every year!
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
40
on April 15, 2026
Posted by: bruno 86
from arizona
was very good. took time to relearn the format of the new tax
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on April 15, 2026
Posted by: Royal Princess
from Illinois
Good experience so far. They walked me through step by step
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com