Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,589 Reviews)
Rating breakdown 86,589 reviews
5 Stars
64,490
4 Stars
9,509
3 Stars
4,200
2 Stars
2,651
1 Star
5,739
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Wonderful
on April 15, 2026
Posted by: JoanMarieTesta
from RI
Found it very easy to use. Everything was easily explained. Did not have any difficulty using it. Would gladly use it again.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great.
on April 15, 2026
Posted by: felipe g
from TX
turbo tax is great. i am glad i can finally do my own taxes. thanks for being there for me.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Tax Tool
on April 15, 2026
Posted by: mullrm21
from Indiana
Extremely simple to use. If not for all of the fees it would have received a 5
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 15, 2026
Posted by: kbj1854
from Texas
Turbo Tax was very helpful with the process. Very happy
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good.
on April 15, 2026
Posted by: Fernando1719
from illinois
I did it by my self it is very easy to follow all the in instructions and simple to do it.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It's easy - but is it even worth it?
on April 15, 2026
Posted by: Ksht86
from North Carolina
This is getting wildly expensive and All the money that is paid rarely gets any kind of assistance from TurboTax. It's frustrating to be "taken to the cleaners" by the federal government and also the application i've been using for tax prep since i was 15 years old.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on April 15, 2026
Posted by: Pure Lifer
from MS
i've used this service for a few years now and plan to keep doing so! the step by step guides keep you on track and make it fairly easy to complete.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great Service
on April 15, 2026
Posted by: ABswbB25
from Mississippi, MS
Overall good. Some areas were hard to navigate or understand.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com