Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,589 Reviews)
Rating breakdown 86,589 reviews
5 Stars
64,490
4 Stars
9,509
3 Stars
4,200
2 Stars
2,651
1 Star
5,739
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is fast
on April 14, 2026
Posted by: RachelKindt
from Texas
I had more faster pace and gentle experience with completing my taxes last year then doing my taxes this time with TurboTax. I really enjoyed my taxes being finalized with this system.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax was great
on April 14, 2026
Posted by: SExum8
from Mississippi
The site was easy to navigate and gave me confidence to proceed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than great
on April 15, 2026
Posted by: Das sumo
from Portland Oregon
It was great and easy to understand. It took no time at all
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
AI tax filing sucks!
on April 15, 2026
Posted by: cdcarr21
from Raleigh, NC
integration of AI has made this experience incredibly awful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Efficient!
on April 15, 2026
Posted by: SDSn
from California
This experience was clear and concise! Would recommend to a friend or a family member.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recomend
on April 15, 2026
Posted by: Geobr
from Arizona
Great! I recomend turbo taxes fir sure ! I've been using since the last 3 years
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too expensive
on April 15, 2026
Posted by: btupps
from Oregon
Way too expensive and did not give me an option for a lower tier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a very easy program to use.
on April 15, 2026
Posted by: Shell 49
from Henrico, VA
I have used Turbo Tax for many years now because it has been so reliable.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com