Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,589 Reviews)
Rating breakdown 86,589 reviews
5 Stars
64,490
4 Stars
9,509
3 Stars
4,200
2 Stars
2,651
1 Star
5,739
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Nice!
on April 14, 2026
Posted by: Jroy2
from New Mexico
The new AI feature with suggestions make it stress free.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on April 14, 2026
Posted by: Mel3Fortin
from New York
I like using TurboTax because they make filing my taxes easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but overpriced
on April 14, 2026
Posted by: Taxxing001
from TX
The website is easy enough to use but I don't like the cost of nearly $80 for something that only took me about an hour to complete. I'll probably go back to FreeTaxUSA next year or a similar product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on April 14, 2026
Posted by: Dusty5m7
from colorado
Turbo tax is very easy to use. filing my returns was awesome!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on April 14, 2026
Posted by: lexi444
from va
easy to use! been using it for years and don't see myself using anything else
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Clutch
on April 14, 2026
Posted by: KDizzle76
from Colorado
This was quick easy and accurate! The tools provided were really helpful and well mapped out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax asked to many irrelevant questions.
on April 14, 2026
Posted by: TTERESA
from VIRGINIA
It ask to many questions that are irrelevant to the tax return. I am a CPA and I thought this would be quick and easy for my personal return. For example asking numerous times about storing credit card information, and other items.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Split-State Issues
on April 14, 2026
Posted by: Anna226
from Delaware
Cannot file state taxes for split-state couples. It was an absolute nightmare trying to figure it out, and there are no resources or ways to edit the forms. I have to do our state taxes separately.
Written by a customer while visiting turbotax.intuit.com