Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,519 Reviews)
Rating breakdown 86,519 reviews
5 Stars
64,451
4 Stars
9,498
3 Stars
4,195
2 Stars
2,644
1 Star
5,731
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbo Tax asked to many irrelevant questions.
on April 14, 2026
Posted by: TTERESA
from VIRGINIA
It ask to many questions that are irrelevant to the tax return. I am a CPA and I thought this would be quick and easy for my personal return. For example asking numerous times about storing credit card information, and other items.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Split-State Issues
on April 14, 2026
Posted by: Anna226
from Delaware
Cannot file state taxes for split-state couples. It was an absolute nightmare trying to figure it out, and there are no resources or ways to edit the forms. I have to do our state taxes separately.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is fast
on April 14, 2026
Posted by: RachelKindt
from Texas
I had more faster pace and gentle experience with completing my taxes last year then doing my taxes this time with TurboTax. I really enjoyed my taxes being finalized with this system.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax was great
on April 14, 2026
Posted by: SExum8
from Mississippi
The site was easy to navigate and gave me confidence to proceed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than great
on April 15, 2026
Posted by: Das sumo
from Portland Oregon
It was great and easy to understand. It took no time at all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
AI tax filing sucks!
on April 15, 2026
Posted by: cdcarr21
from Raleigh, NC
integration of AI has made this experience incredibly awful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Efficient!
on April 15, 2026
Posted by: SDSn
from California
This experience was clear and concise! Would recommend to a friend or a family member.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recomend
on April 15, 2026
Posted by: Geobr
from Arizona
Great! I recomend turbo taxes fir sure ! I've been using since the last 3 years
Written by a customer while visiting turbotax.intuit.com