Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,504 Reviews)
Rating breakdown 86,504 reviews
5 Stars
64,444
4 Stars
9,497
3 Stars
4,195
2 Stars
2,641
1 Star
5,727
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on April 14, 2026
Posted by: User1318
from Texas
Super attention to details making the process so smooth.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 14, 2026
Posted by: Sam12964
from OH
A very easy and user-friendly tax software you can use to file your tax returns.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 14, 2026
Posted by: AS4466
from NY
Super Easy . Definitely worth the money. Took me an hour and a half tops
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on April 14, 2026
Posted by: GingerSnap09
from GA
The questions and guidance throughout the process made it easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful Interface and Illogical Navigation
on April 14, 2026
Posted by: Twospeed
from Ca
Program could hardly be any less user-friendly. It really is almost as if this was programmed by people who cannot create a logical interface. Really, really bad.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was very user friendly
on April 14, 2026
Posted by: Heddy Didano
from Texas
Very easy to use, step by step instructions, like the software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax cost
on April 14, 2026
Posted by: DLP26
from IL
I was ok with the $29, but then the extra fees came up and I was forced to upgrade to another one JUST to finish filing. I will not be using Turbo Tax again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 14, 2026
Posted by: Evied74
from Florida
Turbo Tax simplified my tax filing and was quick and easy to use.
Written by a customer while visiting turbotax.intuit.com