Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,477 Reviews)
Rating breakdown 86,477 reviews
5 Stars
64,428
4 Stars
9,492
3 Stars
4,192
2 Stars
2,641
1 Star
5,724
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Hassel
on April 14, 2026
Posted by: tjy1
from Ohio
the filing was a lot of hassle and unnecessary needs work
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 14, 2026
Posted by: AEEBC
from Tacoma, Wa
Very easy to navigate through the website. Very helpful and straight to the poinb
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I had a a lot of help from the tax experts
on April 14, 2026
Posted by: Samm2319
from md
The tax experts were super helpful! I so appreciate everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax on-line
on April 14, 2026
Posted by: Anonymous
from Texas
I have used Turbo Tax for years never changed, like its ease
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 14, 2026
Posted by: GAK2026
from FL
Turbo Tax always performs!! Top notch! Helps not to miss something!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Clear understanding
on April 14, 2026
Posted by: CeCe_24
from SC
it would be better if for younger people filing they taxes that the wording wouldn't be so confusing and more understanding
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not User Friendly
on April 14, 2026
Posted by: TreTerre20
from Texas
The on-line version is cumbersome and not user friendly like the desk top version. In the desk top version I could quickly change sections and see how the return was progressing. With the online version it felt like I was flying blind, at the mercy of Turbo Tax. The online version does not make it easy to find help on topics or revisit items without having to go through a number of sections. I did not like it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 14, 2026
Posted by: MM1865
from California
Never done this myself before, was very easy to understand and te step by step instructions were very helpful.
Written by a customer while visiting turbotax.intuit.com