Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,452 Reviews)
Rating breakdown 86,452 reviews
5 Stars
64,411
4 Stars
9,491
3 Stars
4,189
2 Stars
2,640
1 Star
5,721
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good FOrm
on April 14, 2026
Posted by: MaisyMae2021
from OH
Thorough but easy to follow! feel comfortable with the endpoduct
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Mr
on April 14, 2026
Posted by: trinbago73
from Ohio
Great experience! I have been using this site/app for over 10 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax saves time
on April 14, 2026
Posted by: Bryan5768
from MA
Saved so much time, work take up alot of my time and turbo tax surely does make it easy to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate
on April 14, 2026
Posted by: Bigpig54
from il
Did not engage with anyone, only regular help chat.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax helped me
on April 14, 2026
Posted by: Repk2
from Indiana
loved the ease of using the software and guided help when needed
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 14, 2026
Posted by: She hshgs
from Florida
It was great definitely recommend using. Wish it was cheaper like it used to be
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax sucks and I will never use it again.
on April 14, 2026
Posted by: Tubotaxsucks25
from Michigan
Super inconvenient having to go through twelve steps puting in banking information, making selections, just to be told your not eligible for things like direct deposit. makes zero sense. will never use TurboTax again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is user friendly and quick to process
on April 14, 2026
Posted by: JnMO
from CA
still had to look up a few things online to understand, but most of the info was clear and east to follow. basic worked well for my needs.
Written by a customer while visiting turbotax.intuit.com