Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,435 Reviews)
Rating breakdown 86,435 reviews
5 Stars
64,401
4 Stars
9,488
3 Stars
4,188
2 Stars
2,638
1 Star
5,720
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
terrible experience
on April 14, 2026
Posted by: noway69
from florida
terrible experience, why am i paying taxes to a government that cant pass an audit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you for making this easy
on April 14, 2026
Posted by: Laz954
from Florida
It was very easy to complete and user-friendly - especially as someone who was doing it for the first time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too many steps for a simple return
on April 14, 2026
Posted by: MichaelTaft2025
from Florida
Constantly having to deny the prompts to upgrade to a different level of service without benefit.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax
on April 14, 2026
Posted by: Kim9L
from Indianapolis IN
I've been using TurboTax for years and I have never been obligated and kind of forced to upgrade doing my own taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on April 14, 2026
Posted by: Big Al the Viking
from Nevada
I like how they automatically got my w-2 info and gave options for payment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job
on April 14, 2026
Posted by: insttrnr66
from ohio
Super easy to file this year happy with my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 14, 2026
Posted by: Jinabnitt
from Ohio
Turbo tax is easy to navigate. It did not take as long as I thought. I will use this next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax Season
on April 14, 2026
Posted by: Mgmucf
from NC
Decent. Miss the days of free returns. Easy to prompt and covered every angle. My go to in April.
Written by a customer while visiting turbotax.intuit.com