Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,426 Reviews)
Rating breakdown 86,426 reviews
5 Stars
64,398
4 Stars
9,486
3 Stars
4,187
2 Stars
2,638
1 Star
5,717
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great
on April 14, 2026
Posted by: Giebler
from Florida
great time took me through all the steps accurately
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT is still the easiest.
on April 14, 2026
Posted by: Opsboss1
from AZ
Still enjoy the user-friendly attributes after all these years. Don't like some of the more comprehensive guides have been removed over time.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on April 14, 2026
Posted by: XAVISATO
from CALIFORNIA
Good experience over all. It was very helpful and I will highly recommend this to everyone I know. Thank you so very much walking me in each and every step to file my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Use it every year
on April 14, 2026
Posted by: Phoenix mom
from Mn
Use it every year but getting pricey like everything else
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love Turbo tax
on April 14, 2026
Posted by: kath2122
from florida
easy and actually fun i enjoyed doing my taxes for a change
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible experience
on April 14, 2026
Posted by: noway69
from florida
terrible experience, why am i paying taxes to a government that cant pass an audit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you for making this easy
on April 14, 2026
Posted by: Laz954
from Florida
It was very easy to complete and user-friendly - especially as someone who was doing it for the first time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too many steps for a simple return
on April 14, 2026
Posted by: MichaelTaft2025
from Florida
Constantly having to deny the prompts to upgrade to a different level of service without benefit.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com