Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,409 Reviews)
Rating breakdown 86,409 reviews
5 Stars
64,388
4 Stars
9,481
3 Stars
4,187
2 Stars
2,637
1 Star
5,716
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Guidance
on April 14, 2026
Posted by: Raynessel
from California
Guidance from Jose was excellent, prompt and acccurate.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax works well for me.
on April 14, 2026
Posted by: jeanie76
from arkansas
I had a good experience with turbo tax. It was helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Will not use again
on April 14, 2026
Posted by: Carlikuyjtfghd
from CA
Incredibly difficult to use. It Kept kicking me back to pages and not telling me how to fix errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax
on April 14, 2026
Posted by: ginaaaa
from nc
quick and explains well tit was a very good process and i believe the add ons will help alot
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great help
on April 14, 2026
Posted by: Anonymous
from South Carolina
Great help and getting me all that we could out of taxes paid and refund
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We loved reading your feedback! It’s great to hear that we could help make this tax season a rewarding one for you. We look forward to helping you find those same wins next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 14, 2026
Posted by: Stephen113
from Florida
I enjoyed the explanation and breakdown of exactly why I was getting the refund I was getting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on April 14, 2026
Posted by: rclichy
from Pennsylvania
The guidance made it easy and gave me confidence that it was correct.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 14, 2026
Posted by: Ofilia22
from texas
I had a good experience with turbo tax on the day I filed my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com