Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,409 Reviews)
Rating breakdown 86,409 reviews
5 Stars
64,388
4 Stars
9,481
3 Stars
4,187
2 Stars
2,637
1 Star
5,716
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbomax was great
on April 14, 2026
Posted by: Bran5
from Orlando,Florida
it was great and was super easy to use had nonissues
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year using TurboTax!
on April 14, 2026
Posted by: MichelleVan
from Ohio, OH
Have used TurboTax for many, many years. Easy to use, accurate. I feel good about submitting the information to the Federal Government. Able to use easily with previous Windows Computer and the iMac I now use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo Tax
on April 14, 2026
Posted by: oilyhandz
from Ohio
TurboTax made it super easy and less confusing....
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is cumbersome and expensive
on April 14, 2026
Posted by: TT not fun
from georgia
No explanation on state income tax and why it was so high. Also description of certain items, like Section C was incredibly vauge and was not explained at all. Also, reviewing the same things over, and over and over and over again, its no wonder the hole experience took about 3 hours....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on April 14, 2026
Posted by: Mare0103
from pearland, texas
Great information as you go, asks questions, looks for tax breaks, very thorough.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turboTax explains things and it’s so user-friendly
on April 14, 2026
Posted by: S Pogue
from Texas
i’ve used TurboTax for years and it was user-friendly back then and now… It is even better faster, and improved and so user-friendly!
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Solution for doing taxes at the last minute.
on April 14, 2026
Posted by: Rey75
from Texas
This was easy; sometimes I feel it was too easy. However, I am confident knowing that I have the option to pay more for peace of mind.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
.
on April 14, 2026
Posted by: Emah de Souza
from New York
The experience has been good, i will do my taxes again with turbo taxes again
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com