Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,387 Reviews)
Rating breakdown 86,387 reviews
5 Stars
64,377
4 Stars
9,474
3 Stars
4,186
2 Stars
2,635
1 Star
5,715
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great product
on April 14, 2026
Posted by: Mare0103
from pearland, texas
Great information as you go, asks questions, looks for tax breaks, very thorough.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turboTax explains things and it’s so user-friendly
on April 14, 2026
Posted by: S Pogue
from Texas
i’ve used TurboTax for years and it was user-friendly back then and now… It is even better faster, and improved and so user-friendly!
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Solution for doing taxes at the last minute.
on April 14, 2026
Posted by: Rey75
from Texas
This was easy; sometimes I feel it was too easy. However, I am confident knowing that I have the option to pay more for peace of mind.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
.
on April 14, 2026
Posted by: Emah de Souza
from New York
The experience has been good, i will do my taxes again with turbo taxes again
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Guidance
on April 14, 2026
Posted by: Raynessel
from California
Guidance from Jose was excellent, prompt and acccurate.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax works well for me.
on April 14, 2026
Posted by: jeanie76
from arkansas
I had a good experience with turbo tax. It was helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Will not use again
on April 14, 2026
Posted by: Carlikuyjtfghd
from CA
Incredibly difficult to use. It Kept kicking me back to pages and not telling me how to fix errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax
on April 14, 2026
Posted by: ginaaaa
from nc
quick and explains well tit was a very good process and i believe the add ons will help alot
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com