Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,409 Reviews)
Rating breakdown 86,409 reviews
5 Stars
64,388
4 Stars
9,481
3 Stars
4,187
2 Stars
2,637
1 Star
5,716
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is very helpful
on April 14, 2026
Posted by: CameronH14
from Maine
Great guidance, they help to make it very simple to understand everything you need to file
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 14, 2026
Posted by: Scooterpad59
from Ohio
Excellent.
Tara B. Was Excellent. She went above and beyond to help me.
Tara B. Was Excellent. She went above and beyond to help me.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall, a great experience!
on April 14, 2026
Posted by: CG2265
from Nevada
I love being able to do my own taxes. The experience wasn't too bad, other than trying to find my taxes from the previous year. I had my taxes done last year, trying to go back and forth was a little time consuming. Overall, pretty great experience.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very easy!
on April 14, 2026
Posted by: JujuBee12345
from Oklahoma
It was easy to follow all of the steps to complete both my returns!
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful but Pricey
on April 14, 2026
Posted by: laurendeflo327
from Ohio
TurboTax makes filing my taxes so easy! I love all the helpful little question marks in areas that may be confusing! The only complaint I have is that it has gotten so expensive...I could go to a real person for cheaper :(
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great and easy to us
on April 14, 2026
Posted by: Evelina54
from CT
TurboTax is designed for ease of use, making it accessible for users of all skill levels. Its intuitive interface and straightforward functionality allow individuals to navigate and operate it with minimal effort, ensuring a convenient experience.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 14, 2026
Posted by: StevenGo
from Michigan
Easy for the do it your self person. Highly recommend
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was smooth and easy!
on April 14, 2026
Posted by: JohnTershel
from AL
It went well. Smooth and easy! It was very pleased.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com