Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,390 Reviews)
Rating breakdown 86,390 reviews
5 Stars
64,379
4 Stars
9,475
3 Stars
4,186
2 Stars
2,635
1 Star
5,715
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbotax is easy to use when you are in a hurry
on April 14, 2026
Posted by: stef1414810394
from florida
easy to use, I was in a hurry to file and turbotax made it extremely easy and fast.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on April 14, 2026
Posted by: chere perry
from NC
good experience with turbox tax. filing taxes this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The system Turbo tax created is awesome.
on April 14, 2026
Posted by: PurpleLilly
from Pennsylvania
Going through the process was simple and there are helpful points if/when needed.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax
on April 14, 2026
Posted by: JailaB
from tennessee
As a first-time adult, the guiding prompts were very helpful
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on April 14, 2026
Posted by: dyldickey
from iowa
it was fairly easy although I was disappointed it wasn't free when I started - ended up having to spend 1/2 of his return on paying for it
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Intuit
on April 14, 2026
Posted by: Tax4des
from Alaska
I always filed my taxes every year. I trusted them and they did great for me. I love you TurboTax!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very helpful
on April 14, 2026
Posted by: CameronH14
from Maine
Great guidance, they help to make it very simple to understand everything you need to file
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 14, 2026
Posted by: Scooterpad59
from Ohio
Excellent.
Tara B. Was Excellent. She went above and beyond to help me.
Tara B. Was Excellent. She went above and beyond to help me.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com