Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,390 Reviews)
Rating breakdown 86,390 reviews
5 Stars
64,379
4 Stars
9,475
3 Stars
4,186
2 Stars
2,635
1 Star
5,715
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Trust in TurboTax
on April 14, 2026
Posted by: Marleen1979
from Okinawa, Japan
This is my 9th year using Turbo Tax. Received a second opinion from other tax company, the return was the same.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok
on April 14, 2026
Posted by: moot1111
from florida
worked ok - still kinda tedious and 'picky' but managable
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX GREAT
on April 14, 2026
Posted by: TTRAVE
from MA
VERY HELP, KEPT WORKING WITH ME AND EXPLAINED WHERE TO FIND ANSWERS
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome great and CLUTCH!
on April 14, 2026
Posted by: PMP85
from Ohio
My experience was great and Anything I needed help with I could ask A.i or a tax specialist just to make sure and both were helpful.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo is reliable.
on April 14, 2026
Posted by: Elba0440
from Florida
It was what I needed to comply with goverment. It is clear as far as guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awsome
on April 14, 2026
Posted by: Anonymous
from Ohio
It was hard but this is my first time and help were available the whole time.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is wonderful
on April 14, 2026
Posted by: TabContee
from maryland
very easy to work with and great features. I will use it again
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not difficult
on April 14, 2026
Posted by: Mookie1994
from East setauket, Ny
I didn’t think I could do it, but the guidance is great!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com