Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,286 Reviews)
Rating breakdown 86,286 reviews
5 Stars
64,311
4 Stars
9,461
3 Stars
4,181
2 Stars
2,630
1 Star
5,703
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Confusing and pushes unnecessary upgrades
on April 13, 2026
Posted by: Robglez
from Texas
The process was too long and confusing, especially for simple situations. It kept pushing me to upgrade and pay for features that weren’t actually required. There was no clear option to skip certain sections, which made it feel like I was being forced into a purchase. Overall, not very user-friendly for something that should be straightforward.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on April 13, 2026
Posted by: Hoodindin
from Houston TX
Great experience. Easy to follow and very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on April 13, 2026
Posted by: melfrank
from Virginia
really so simple and easy. I love using this tax program
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great!
on April 13, 2026
Posted by: Chev12535
from Massachusetts
Turbotax is great! I like how I can use them to get my taxes done every year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, easy, and convenient!
on April 13, 2026
Posted by: Mari123456789
from WA
Thank you for creating a product that did not require me to take too much time to file my taxes on my own! It was fast, easy to understand, and straightforward. I LOVE Turbotax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on April 13, 2026
Posted by: Peanut112
from Texas
Easy to use, but could be more affordable. I think an account may be cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy!
on April 14, 2026
Posted by: Lexalicious1234
from Florida
Fast and easy! Step by step. Will use again in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on April 13, 2026
Posted by: E Weis
from California
They make filing taxes super quick and easy. Been using for the last 4 years and will not use anyone else.
Written by a customer while visiting turbotax.intuit.com