Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,286 Reviews)
Rating breakdown 86,286 reviews
5 Stars
64,311
4 Stars
9,461
3 Stars
4,181
2 Stars
2,630
1 Star
5,703
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Best self-help tax preparation
on April 13, 2026
Posted by: REACH05
from HI
Easy, self-explanatory, very accurate and no worries about making mistakes
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on April 13, 2026
Posted by: Aidat
from Florida
Easy to follow and good website, easy to use website
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK
on April 13, 2026
Posted by: Annette2026
from TX
I wanted more information on inheritance income...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
alsome
on April 13, 2026
Posted by: Anonymous
from pa
very accurate with all i ask about federal and state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is good
on April 13, 2026
Posted by: Idan27812
from Texas
Pretty good, easy to use. Would have been helpful to have a warning at the beginning that I will need my 2024 taxes in order to e-file, so I could have time to find the documents.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on April 13, 2026
Posted by: MO_O
from NYC
VERY EASY TO USE AND HELPFUL QUESTIONS. EXCELLENT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is simple and helpful
on April 13, 2026
Posted by: Fs69
from Arizona
I enjoyed the A.I assistance/tips and the process is smooth and simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very stressful experience
on April 13, 2026
Posted by: Stressed and Distressed
from Kentucky
Very stressful experience with little help. I was charged twice which totaled more than if I had gone into a tax preparation office. I still do not know if it is correct.
Written by a customer while visiting turbotax.intuit.com