Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,454 Reviews)
Rating breakdown 87,454 reviews
5 Stars
64,943
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Simple and Quick
on January 27, 2026
Posted by: Coy25
from Texas
The process was easy and uncomplicated. I finished my return in 25 minutes and got a great refund. I don't like that they are now charging $35 to direct deposit your refund though. I already paid for the upgraded service. It just feels like a greedy cash grab. What's the other option? Keep my return?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax :)
on January 27, 2026
Posted by: loriaanneluke
from Louisiana
Loved using TurboTax for years! They ask a lot of questions and my return always seems accurate. The price is reasonable and it only takes a few minutes, but I do have an easy return!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax sucks and rips you off
on January 27, 2026
Posted by: Chucky420
from Indiana
Charge to file fed charge to file state and then charged to deposit in my account rediculous
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy
on January 27, 2026
Posted by: Shaz11
from texas
I have not filed my taxes on my own in many years but Turbo Tax walked me through everything with ease.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
great
on January 27, 2026
Posted by: chopfoot
from md
everything is easy was easy filing and quick not sure what else to say beside I'm
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on January 27, 2026
Posted by: Zamora1296
from Milwaukee WI
this is my like 8 th year using it never fails love it!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Questionable costs at best
on January 27, 2026
Posted by: AllyT77
from Alabama
Takes $128 out of refund for $49 service, starting to wonder if its worth continuing to use. May look into a new tax provider next year if this keeps up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 27, 2026
Posted by: NieshaHT
from North Carolin
Easy to use. I recommend this to everyone that want to do their own taxes.
Written by a customer while visiting turbotax.intuit.com