Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Simple and Quick
on January 27, 2026
Posted by: Coy25
from Texas
The process was easy and uncomplicated. I finished my return in 25 minutes and got a great refund. I don't like that they are now charging $35 to direct deposit your refund though. I already paid for the upgraded service. It just feels like a greedy cash grab. What's the other option? Keep my return?
Loved using TurboTax for years! They ask a lot of questions and my return always seems accurate. The price is reasonable and it only takes a few minutes, but I do have an easy return!
Takes $128 out of refund for $49 service, starting to wonder if its worth continuing to use. May look into a new tax provider next year if this keeps up.