Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,269 Reviews)
Rating breakdown 86,269 reviews
5 Stars
64,298
4 Stars
9,460
3 Stars
4,180
2 Stars
2,630
1 Star
5,701
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I like TurboTax
on April 13, 2026
Posted by: Doneangel
from Missouri
Very easy instructions. I did TurboTax last year and I feel that this year is a little bit easier. I’m assuming you’ve updated some things either way very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy filling
on April 13, 2026
Posted by: mdoza
from texas
pretty accurate
very compatibility
Features was ok
guidance was very helpful
interfasce was useful
very compatibility
Features was ok
guidance was very helpful
interfasce was useful
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As Always, great product
on April 13, 2026
Posted by: DMTKJW
from NJ
As always, simple to use, best results, eaisier than letting some tax preparer do it and not get all the dueductions possible.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is through
on April 13, 2026
Posted by: Bluebird 67
from Florida
Usually I get a disc & use my computer with Windows 10. This year because of Intuit changes I had to use the On-Line version on a new computer with Windows 11. While this was easy to navigate it was a completely new process for me, with many ID verifications. I will continue to use Turbo Tax & hopefully will be more skilled next year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yes
on April 13, 2026
Posted by: Joey taxes
from Florida
Easy. Like getting it over with like it's some book report
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made filing easy!
on April 13, 2026
Posted by: Rachel19192065
from Kentucky
Turbo Tax guided me through filing my taxes and made filing easy and low stress. The features were useful, the interface smooth, compatibility was spot on, and everything was accurate.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
tax
on April 13, 2026
Posted by: BobbyRoss569
from WA
mostly easy with some redundancies, that is all i feel like saying.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax was easy to navigate.
on April 13, 2026
Posted by: Anonymous
from South Carolina
My experience with Turbo Tax was long too many steps and too many checking things over and over again. It is a great way to do taxes without paying someone else to do it for me.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com