Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,269 Reviews)
Rating breakdown 86,269 reviews
5 Stars
64,298
4 Stars
9,460
3 Stars
4,180
2 Stars
2,630
1 Star
5,701
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax Made Taxes Better
on April 13, 2026
Posted by: Lynx23
from Spartanburg, SC
The guidance given from the service was impeccable. Very accurate work making it easy to ensure all of my data is correct which made it easy to double check everything to ensure that it was correct and ready to go.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good tool for my basic tax needs
on April 13, 2026
Posted by: SUDT
from MI
Easy, interactive, informative. Took much longer than anticipated because I had to obtain IRS records and download forms but program performed well.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love the Turbo Tax process.
on April 13, 2026
Posted by: JTHarter
from California
I appreciated the ease and streamlining process. It was quick and easy with good results.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax awesome
on April 13, 2026
Posted by: Gus0304
from Illinois
I love to file with turbo tax they are awesome every page is very self-explanatory.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
SCEE TAXES
on April 13, 2026
Posted by: SCEVONNE
from NJ
GOOD, IT WAS HELPFUL. TURBO TAX GAVE NICE FEEDBACK IT WAS LONG BUT EVERYTHING WAS ACCURATE. HAD COMPATIABLITY AND THE FEATURE COULD BE LESS THE AI WAS DOING IT OWN GUIDANCE FOR ME WHICH IN SOME CASES HELP BUT DIDNT AND THE INTERFACE WAS OK
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks TurboTax!
on April 13, 2026
Posted by: BrianfromTN
from Tennessee
Very intuitive, helpful, and easy! TurboTax was a great help for someone who can easily get lost in tax filing!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Returning customer
on April 13, 2026
Posted by: LynnAnnH
from Pennsylvania
This is my 4th year with Turbo Tax. Gave me confidence in the accuracy of my results with just enough guidance and verification steps. Plus it costs less than many other filing options.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not great
on April 13, 2026
Posted by: taxes222222
from new jersey
the process was long and not helpful. it cost me most of my return to use this site.
Written by a customer while visiting turbotax.intuit.com