Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,182 Reviews)
Rating breakdown 86,182 reviews
5 Stars
64,249
4 Stars
9,445
3 Stars
4,176
2 Stars
2,622
1 Star
5,690
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is the best choice
on April 13, 2026
Posted by: Bren223
from Tx
Ive used turbo tax for years and it has worked perfect. So easy to guide you .
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on April 13, 2026
Posted by: Whiscuz
from Connecticut
TurboTax is one of those tools that takes the stress out of tax season. The step‑by‑step questions feel like a guided interview, and it does a great job translating IRS jargon into plain English. The interface is clean, the import features save a ton of time, and the final review catches things you might’ve missed.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it was good
on April 13, 2026
Posted by: titiian
from massachusetts
it was real easy to use . I will use it every time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
dreadful
on April 13, 2026
Posted by: Janro60
from NYC
Too confusing with many questions back and forth instead of straight forward to the point.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
needs work
on April 13, 2026
Posted by: bradandtabby
from florence,sc
needs better explanations on what they need and what words mean
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax
on April 13, 2026
Posted by: RSW79
from Ohio
Prices have gone up with less to do on our part. Looking into other options next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Program
on April 13, 2026
Posted by: megmeg7
from Ohio, OH
Fast, user friendly, and reasonably priced. I have been using TurboTax for years and always have a good experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX WAS AWESOME
on April 13, 2026
Posted by: Jwmaf
from PA
Turbo tax was fast and easy ! I was done in no time. Will be using TurboTax for my taxes again!!
Written by a customer while visiting turbotax.intuit.com