Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,181 Reviews)
Rating breakdown 86,181 reviews
5 Stars
64,248
4 Stars
9,445
3 Stars
4,176
2 Stars
2,622
1 Star
5,690
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great help
on April 13, 2026
Posted by: Kristel1095
from New York
Easy and helpful without leaving the house! Walked along the process
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is nice
on April 13, 2026
Posted by: MapleSyrup8
from Texas TX
It is a great place to get my taxes done with accuracy and guidance. The interface is clean and simple to use which is great when trying to make sure people can see and use the applications features which is nice and shows that Turbotax is trying to get more compatibility out of the users.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Helpful
on April 13, 2026
Posted by: Nl245240
from Florida
Nowhere does it tell you how to actually type in a (1041) form anywhere on this website.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Stop asking me to share my info
on April 13, 2026
Posted by: cale84
from TN
TurboTax has been great. However, this year I had to decline them sharing my information with "third parties" about 100 times in various steps just to get through the process... once should be enough. Stop.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good experience
on April 13, 2026
Posted by: Tim7612
from Mississippi
Easy & fast. I like that you can easily and quickly log back in without the old school 'waiting to check for updates'.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 13, 2026
Posted by: EmmaERG
from ND
Easy to E-File, Easy to put in my new information for a standardized deduction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is an easy way to file
on April 13, 2026
Posted by: trickydick1982
from tn
was a good exoerience. wasnt expecting it to cost so much
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Electrical Environmental Specialist
on April 13, 2026
Posted by: Diegomh98
from Washington
It was very easy to work through the program. It also answer every question i had perfectly.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com