Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,170 Reviews)
Rating breakdown 86,170 reviews
5 Stars
64,243
4 Stars
9,441
3 Stars
4,175
2 Stars
2,622
1 Star
5,689
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast Easy and Outstanding
on April 13, 2026
Posted by: TGWDMAN
from Florida
Guidance was superb as always very accurate and the interface is second to none.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a lifesaver
on April 13, 2026
Posted by: Beth143092
from Missouri
Tax filing is a breeze with Turbo Tax. Information and guidance are right at your fingertips, and the site is super easy to navigate, not to mention it saves me hundreds of dollars in preparation fees each year!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on April 13, 2026
Posted by: meshell15
from FL
great as always
easy to use. like all the helpful hints,
easy to use. like all the helpful hints,
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was good
on April 13, 2026
Posted by: D fire
from Texas
Liked the easy useage and the help portion. Keep it up
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
1099-NEC link to Schedule-C
on April 13, 2026
Posted by: Zackoden
from Louisiana
Everything is find until you have to link your 1099-NEC to Schedule-C/ The "double click to link" button doesn't work at all. Very frustrating and ruined my experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Pretty Good
on April 13, 2026
Posted by: 25taxpayer
from Oregon, OR
Overall, was ok, just some of the ways the questions were phrased was done poorly. As well as they were not super up front about total costs, and whatnot.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is Awful
on April 13, 2026
Posted by: JoeSm03
from MD
The process is generally a poor experience for the user; the application flow is poor/negligent. The "AI" generated information generates "Total Refund" different per application.
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on April 13, 2026
Posted by: frebiztax
from Pennsylvania
Makes things nice and simple and quick, and so grateful for this.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com