Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,146 Reviews)
Rating breakdown 86,146 reviews
5 Stars
64,226
4 Stars
9,440
3 Stars
4,172
2 Stars
2,621
1 Star
5,687
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Super easy to use
on April 13, 2026
Posted by: samy1234wer
from ca
I love how easy it is and how fast the process is.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10/10
on April 13, 2026
Posted by: te7878
from NV
Great services. It was pretty easy for me to file by myself this year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is frustrating.
on April 13, 2026
Posted by: Gaylene4
from Oregon
I have used TurboTax for multiple years to file my federal and state tax returns. I always have to enter all information manually, it never pulls info from the previous year's filings. I find that to be very frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good tax system for online filing
on April 13, 2026
Posted by: 1KiaMo
from HI and OR
speedy filing and great use of documents for filing return
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 13, 2026
Posted by: jhaa
from ca
Easy to use. User friendly. I'd come back againmnnn
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Price for service to High
on April 13, 2026
Posted by: RegretU
from Virginia
Its been awhile since I used TurboTax. Cost too much, guess I will have to go back to filling by hand and mailing it in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
worse than last year
on April 13, 2026
Posted by: guyotte
from nh
Turbo Tax stinks, the experience gets worse every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 13, 2026
Posted by: Nick10100
from Minnesota
Super Quick and easy, this is the worse pay off the process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com