Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,114 Reviews)
Rating breakdown 86,114 reviews
5 Stars
64,208
4 Stars
9,433
3 Stars
4,171
2 Stars
2,618
1 Star
5,684
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Expensive and NOT worth it
on April 13, 2026
Posted by: LM11123465
from Texas
It took a long time. Did not ask basic IRA contribution information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very BAD service
on April 13, 2026
Posted by: Very BAD service
from il
Very BAD service. The process is too sloooooooooooow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy to use
on April 13, 2026
Posted by: samy1234wer
from ca
I love how easy it is and how fast the process is.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10/10
on April 13, 2026
Posted by: te7878
from NV
Great services. It was pretty easy for me to file by myself this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is frustrating.
on April 13, 2026
Posted by: Gaylene4
from Oregon
I have used TurboTax for multiple years to file my federal and state tax returns. I always have to enter all information manually, it never pulls info from the previous year's filings. I find that to be very frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good tax system for online filing
on April 13, 2026
Posted by: 1KiaMo
from HI and OR
speedy filing and great use of documents for filing return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 13, 2026
Posted by: jhaa
from ca
Easy to use. User friendly. I'd come back againmnnn
Written by a customer while visiting turbotax.intuit.com
Ratings-Only Reviews
Based on the average of (11) ratings-only reviews
Overall Customer Rating
5