Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,096 Reviews)
Rating breakdown 86,096 reviews
5 Stars
64,201
4 Stars
9,433
3 Stars
4,169
2 Stars
2,616
1 Star
5,677
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great and easy!
on April 12, 2026
Posted by: DrDreDog
from Nashville, TN
It was user friendly and didn't need to upload any photos which made it easier and faster!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but needs more details and clarify.
on April 12, 2026
Posted by: Figaro2026
from Washington
Some of items are a little bit hard to undderstand. Es[ecially medical saving accounts and HSA.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on April 12, 2026
Posted by: maddy00909
from tn
good guidance i like the helpful tips and that it guides
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax, Easy and Reliable
on April 12, 2026
Posted by: Ram_22
from Texas, Tx
This year, my return was different than previous years, as I was a full-time student. I had a few questions, but they were quickly answered by the live agent. This made me feel at ease, getting clarification before moving on.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on April 12, 2026
Posted by: Ben351
from Tennesse
It was very easy to use. Straight forward, walks you through everything.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on April 12, 2026
Posted by: Vonnnee
from IL
Great product. Ease of use. Convenient and thorough.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thorough, easy, trustworthy
on April 12, 2026
Posted by: Lola2255
from CA
Thorough, easy, trustworthy. First time using it, always had a tax preparer. Prefer this, will be back.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for choosing TurboTax this year—we’re committed to making sure you feel confident in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 12, 2026
Posted by: PM120
from IL
Good. Was a decent experience. Will use in future.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com