Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,293 Reviews)
Rating breakdown 87,293 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,712
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is easy
on January 24, 2025
Posted by: SugaBabee
It is very easy to work on. if you have any questions they have all the easy for you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy
on January 24, 2025
Posted by: BEAR0522
from Belleville, MI
I love using Turbo tax. The questions are easy to understand and step by step process is easy and if you have questions they give you information along the way.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some changes from this year mar the experience
on January 24, 2025
Posted by: eheine
Overall, I love the TurboTax experience. I love how easy they make doing taxes and all the helpful information buttons. However, two tweaks I noticed from last year detracted from the experience: the timer and the lack of live updates to the refund values.
I see what you're trying to accomplish with the progress bar of how long it should take me and how long I have taken so far, but that just makes it stressful if I'm taking too long. It's not useful and only makes the experience more stressful.
I miss the running totals that would update every time I gave TurboTax one more piece of information. It made it very satisfying when I entered data that turned my taxes owed into a refund and it was fun to see that number grow as I entered more data. It also helped me figure out what aspects of my tax returns are helping me out and which can use some improvement for next year.
Please remove the estimated time to finish and put back the running tallies.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is great
on January 24, 2025
Posted by: day33
it was a good process., it is time consuming but worth it
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My favorite tax service
on January 24, 2025
Posted by: Dadsnana64
Been using turbo tax for 5 years now it's so easy to use and affordable 💘💘
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is EZ to use
on January 24, 2025
Posted by: JnJ24
from Spartanburg, SC
TurboTax is always easy to follow, instructions are clear, and all fees are easy to understand. I have been using them and doing my own taxes for over 7 years now.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
what happened to the free
on January 24, 2025
Posted by: Lezahbelle
from ohio
I feel like there used to be a place to file for free but now it just charges not only the fee but 2 separate fees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
review
on January 24, 2025
Posted by: mep2024
from Washington
EASY AND FAST, automatically enters and imports required info, juat answer questions
Written by a customer while visiting turbotax.intuit.com