Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,069 Reviews)
Rating breakdown 86,069 reviews
5 Stars
64,185
4 Stars
9,432
3 Stars
4,167
2 Stars
2,613
1 Star
5,672
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome!!!
on April 12, 2026
Posted by: DelightfulDee
from Milwaukee,WI
For someone that has NEVER done this before, turbo tax was amazing!!!!!!! Because i didn't know what the heck I was doing until my sister in law told me about it. Turbo tax walks you through it.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Great Experience Easy to Use
on April 12, 2026
Posted by: JudyBoM
from California
First time users. Great guidance and very thorough.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's Easy
on April 12, 2026
Posted by: KjA12
from OR
Easy to use good spots along the way checking in on progress and accuracy
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick filing
on April 12, 2026
Posted by: Carla1962
from FL
The experience was good overall - it took me less than an hour todo my taxes. There are a number of options that cost money if you are not careful to read.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Much better
on April 12, 2026
Posted by: puhlease
from florida
OK. Way much easier than last years crap. Didn't ask stupid questions and got straight to the point.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
cautiously optimistic
on April 12, 2026
Posted by: SNCRush
from MS
Much easier than we thought. If it works, we will use it again.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 12, 2026
Posted by: strain1
from utah
it was a great experience all current laws where updated and overtime corrected
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to file
on April 12, 2026
Posted by: PAL707
from California
Very easy filing instructions. Great checkup feature.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com