Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,063 Reviews)
Rating breakdown 86,063 reviews
5 Stars
64,181
4 Stars
9,431
3 Stars
4,166
2 Stars
2,613
1 Star
5,672
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and efficient system employed by Turbo Tax
on April 12, 2026
Posted by: ranijoan
from WI
From start to finish it was a very easy and efficient process.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on April 12, 2026
Posted by: atticaboy
from fl
good for user easy to use not hard for older users
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was awesome!
on April 12, 2026
Posted by: Dee2593
from Los angeles
very helpful to any question I had. very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on April 12, 2026
Posted by: Ken3333
from WV
It was good. Nice how it walks you through step by step and gets you through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on April 12, 2026
Posted by: LRama
from NM
Turbo tax is good but the processing fee is expensive
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Every Year
on April 12, 2026
Posted by: lori293056
from TN
Very user friendly. I've been using Turbo Tax going on 6 years now. I would never file taxes any other way!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was very helpful
on April 12, 2026
Posted by: Abi5242
from TX
Turbotax was very helpful in the process of during my taxes for the first time
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for choosing TurboTax this year—we’re committed to making sure you feel confident in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is excellent
on April 12, 2026
Posted by: SDIII
from Oregon
I didn't use an expert -- I think having the ability to really give expert guiddance in the interface in real time.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com