Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,031 Reviews)
Rating breakdown 86,031 reviews
5 Stars
64,165
4 Stars
9,425
3 Stars
4,163
2 Stars
2,610
1 Star
5,668
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TT is fine, whatever.
on April 12, 2026
Posted by: GraceHatesAI
from Nebraska
AI is the worst thing that has ever happened to our planet, and people as a whole. I do not want to be bombarded by it while I am doing mundane and already excruciatingly painful tasks like filing my taxes. Remove the AI.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is simple and crazy simple !
on April 12, 2026
Posted by: Boscojr
from GA
Unless you file itemized return, you'd be crazy to not use turbotax. less than 1 hour!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Uncluttered Design is Magnificent
on April 12, 2026
Posted by: jennie540
from Virginia
So easy - the design and the interface are simple to engage with. No annoying and distracting pop ups. Clear, uncluttered design is magnificent.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
keep going
on April 12, 2026
Posted by: jpc07
from FL
I've been doing my taxes with Turbotax now for 24 years. I highly recommend it.
Pros: I bought or sold investments, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 12, 2026
Posted by: James 0815
from Wisconsin
Very helpful tools and people on there and I would recommend it to everyone else
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome - Easy
on April 12, 2026
Posted by: Anonymous
from Texas
pretty easy, will use again , i do not like the up sales through out the filing process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on April 12, 2026
Posted by: Bluesneakers
from Ma.
Was very easy! I didn't have to talk to anybody to do my taxes at all. The sysem walks you right through it.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TURBO TAX
on April 12, 2026
Posted by: VICKIE31
from MI
VERY EASY. TRUST THAT EVERTHING IS DONE RIGHT. HAVE USED FOR YEARS
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com