Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,454 Reviews)
Rating breakdown 87,454 reviews
5 Stars
64,943
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 27, 2026
Posted by: Deznuttz
from Moorhead MN
Quick easy and very helpful made taxes easy for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on January 27, 2026
Posted by: Mmiller1196
from Oklahoma
Great job. I appreciate all the help and accuracy!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax charges even when they say its free
on January 27, 2026
Posted by: 970j
from CO
Turbo tax markets their service as free throughout the entire process, and then charges $128 at the end of filing. Why am I being marketed a free service and then being charged? Why am I being charged $35 for a direct deposit into my bank account? Why am I being charged for a service I was told was free?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY USEFUL
on January 27, 2026
Posted by: JOEY YANKEES
from VA
ONLY PROBLEM I HAVE EVERY YEAR IS LOCATING WHERE TO INPUT EXTIMATED TAXW PAYMENTS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 27, 2026
Posted by: M in Bville
from Florida
So easy with all info stored in one place. Love this app. Use it every year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 27, 2026
Posted by: Sheril Diane
from North Carolina
TurboTax is easy to use, displays accurate information, is efficient, and ultimately productive. The topics provide comprehensive explanations and make processing tax returns user-friendly.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes
on January 27, 2026
Posted by: DayshShont
from SC
Ive been using turbotax for years, no issues just hate all the filing fees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 27, 2026
Posted by: Tana138
from Texas
Very easy to navigate! Took me only about 30 minutes to complete my refund.
Written by a customer while visiting turbotax.intuit.com