Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(85,977 Reviews)
Rating breakdown 85,977 reviews
5 Stars
64,129
4 Stars
9,414
3 Stars
4,160
2 Stars
2,607
1 Star
5,667
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy Experience!
on April 11, 2026
Posted by: Kelsanator03
from California
Very straight-forward to be honest! The interface was extremely user friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Housekeeper
on April 11, 2026
Posted by: Iris Ivette
from Florida
It was my first experience and it was good with the gidedance
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX REVIEW
on April 11, 2026
Posted by: VLKELLEY
from OKC, OK
IT WAS DIFFICULT THIS YEAR. NOT AS SIMPLE AS PREVIOUS YEARS
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on April 11, 2026
Posted by: Natejohn0420
from Ohio
It great I love it so much it could be better thank you so much
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Terrible Constant Ads
on April 11, 2026
Posted by: AnotherUserX
from XX
Really hated the constant ads trying to upsale me on the tax filing product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use
on April 11, 2026
Posted by: Chicobaby
from California
Always easy and affordable. I highly recommend it!
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Ratings-Only Reviews
Based on the average of (11) ratings-only reviews
Overall Customer Rating
5