Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(85,970 Reviews)
Rating breakdown 85,970 reviews
5 Stars
64,126
4 Stars
9,412
3 Stars
4,160
2 Stars
2,606
1 Star
5,666
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great guidance and modern user friendly interface
on April 11, 2026
Posted by: Noel707
from CA
great guidance and modern user friendly interface, make diy a breeze
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Faster the better- They double check too
on April 11, 2026
Posted by: Bethinlouisana
from Louisiana
Fast and easy and I am glad it is done. Taxes always seem like a nightmare. Here I had control and a helpful eye behind me. The best part is I couldn't make a wrong turn. So much nicer than waiting for my returns to be done by someone else. My daughter recommend thar I use TurboTax and and having everything at my finger tips. I can fill in a blank -I loved it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 11, 2026
Posted by: Anonymous
from California
Very easy to use. I could understand and follow along with confidence.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
no
on April 11, 2026
Posted by: blehk
from CO
no.......omg.....let me go. *&^*()_)(*)HKOhjiylknt
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step by step
on April 11, 2026
Posted by: Vale Tudo
from Ohio
Easy Peasy step by step instructions. I like the reviews and the checks to make sure no mistakes were made by me. Excellent app!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on April 11, 2026
Posted by: Joelito088
from New York City
Turbo tax was great to use and the guidance was great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax works great but auto adds most expensive
on April 11, 2026
Posted by: Katie 007
from Or
They added the most expensive product without saying they had until I got to the payment stage
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on April 11, 2026
Posted by: Kev And Les
from Canton, Ohio
It was ok. Not sure what to say. Really dont know what to say.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com