Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(85,926 Reviews)
Rating breakdown 85,926 reviews
5 Stars
64,101
4 Stars
9,409
3 Stars
4,158
2 Stars
2,603
1 Star
5,655
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Tax Time
on April 11, 2026
Posted by: Suzyq518
from PA
Taxes went smoothly, I didn't need any further assistance outside of the info provided
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
sweet
on April 11, 2026
Posted by: Poppadoc817
from fort worth Texas
very good easy to do even a five year can do it ! !
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe Reliable and Easy Tax Solution
on April 11, 2026
Posted by: alcona05
from Michigan
We did the self serve Turbo Tax Deluxe option and worked as intended. Questions were clear and when needed, we used the info. bubbles to assist. Great experience but the estimations are always on the lower end. Ours said 55 minutes but reality it was over 2 hours. Maybe an opportunity to foreshadow to users what docs they will need to expedite process. Overall, good experience! thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
All hail TurboTax
on April 11, 2026
Posted by: ya boy 69
from louisiana
Makes it so easy and something to not even stress about.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Is THE WAY TO GO!
on April 11, 2026
Posted by: Kd4l
from California
I had such a wonderful experience with turbotax. They made it simple for me, very easy. They explained everything to me.I was so grateful and appreciative of my text.And my state refund, I will definitely be using turbotax next year.Thank you turbo tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on April 11, 2026
Posted by: Maddy3131
from texas
super easy and efficient. will use again next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax excellent
on April 11, 2026
Posted by: mariavmc
from Ala
good job on guidance,and accuracy,very compatibility ,good features,good system interface
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Abnormal situation, TurboTax handled it perfectly!
on April 11, 2026
Posted by: LBSSSS
from Texas
I've been using TurboTax for a couple of years. Spouse died, so I thought I'd need a CPA, but TurboTax asked the right questions, and I'm done!
Written by a customer while visiting turbotax.intuit.com