Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(85,917 Reviews)
Rating breakdown 85,917 reviews
5 Stars
64,093
4 Stars
9,409
3 Stars
4,157
2 Stars
2,603
1 Star
5,655
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
turbo tax is expensive
on April 11, 2026
Posted by: terri 01
from PA
very expensive. i will have a tax man do it next year. could not figure out how to mail the state and save the e-file expense
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on April 11, 2026
Posted by: Grant 93
from South Dakota
Easy and quick to use, corrected my mistakes for me
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Slow
on April 11, 2026
Posted by: RuthE06
from California
Program is slow, takes a long time to move from page to page or clicking around the site/program. I compared with other programs, H&B and TaxAct etc. They are faster, but decided to go with TaxAct because it was easier to read and explanations where much informational.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
really like turbotax
on April 11, 2026
Posted by: dnvalentine1
from ca
Very easy interface, convenient and fast. Confident in the product
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Intuitive and informative
on April 11, 2026
Posted by: Padawanmj10
from Georgia
Consistent experience year to year. Even with updates to your system it does not complicate the process next year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trustworthy Tax Assistance
on April 11, 2026
Posted by: MWM24
from Wisconsin
Filing with Turbo Tax was easy and remains my product of choice for six years. The system provided me with guidance and allowed me to get my most accurate return!
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenience
on April 11, 2026
Posted by: Dan the Ham
from Il
Convenient use for my needs at this time. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is the best!!
on April 11, 2026
Posted by: jt the brick
from colorado
pretty easy filing, took about an hour. very convenient !
Written by a customer while visiting turbotax.intuit.com