Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(85,917 Reviews)
Rating breakdown 85,917 reviews
5 Stars
64,093
4 Stars
9,409
3 Stars
4,157
2 Stars
2,603
1 Star
5,655
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is wonderful!
on April 11, 2026
Posted by: Coco0319
from Colorado
Accuracy, Convenience, easy going and very instructive guidance
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pretty good.
on April 11, 2026
Posted by: Texas GMC
from Dickinson, TX
I do not like the way that Turbo tax assumes you want a certain package that y used the previous year. It seems tricky so that you don't down grade your package, however, I do like that it is pretty easy to file.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Does It Again
on April 11, 2026
Posted by: Nimrod9
from Texas
The software was straightforward and transparent. Very helpful navigating the tax filing process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Review
on April 11, 2026
Posted by: Lee1418
from KS
Great improvements over previous years, but it can be better.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Extremely Efficient!
on April 11, 2026
Posted by: lilpearl
from MN
Highly efficient and easy to use. I rely on Turbo Tax every year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Meets the deal.
on April 11, 2026
Posted by: AndyD57
from Virginia
Great product. I have used it for years. I will continue to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is convenient to use
on April 11, 2026
Posted by: Akshaydeep
from Washington
TurboTax is convenient to use and also helps increase knowledge of tax filing in the US.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
harder than previously
on April 11, 2026
Posted by: momrnc22
from tn
Last year using turbo tax if our information was stolen as it has been in the past 2 years. Also more difficult to navigate than previously.
Written by a customer while visiting turbotax.intuit.com