Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(85,899 Reviews)
Rating breakdown 85,899 reviews
5 Stars
64,084
4 Stars
9,404
3 Stars
4,156
2 Stars
2,602
1 Star
5,653
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is my go to every year
on April 11, 2026
Posted by: ARD1992
from Arizona
Use Turbotax every year and its always super user friendly
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could be better
on April 11, 2026
Posted by: 4tsgc
from Wisconsin WI
I skipped a year of using turbo tax and found it much more cumbersome with needing to manually enter data this year as opposed to previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use and Excellent Guidance
on April 11, 2026
Posted by: Boomer 2025
from Indiana
I've used TurboTax for many years and have been very satisfied with the ease of use and guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo Tax!
on April 11, 2026
Posted by: Beth P aka Grandma
from NC
Turbo tax is fast and easy. Thank you for all your help to get me finished and filed today!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its Great!
on April 11, 2026
Posted by: LISAWOLF63
from Tennessee
Turbo Tax is very easy to use and Guidance is superb.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is wonderful!
on April 11, 2026
Posted by: Coco0319
from Colorado
Accuracy, Convenience, easy going and very instructive guidance
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pretty good.
on April 11, 2026
Posted by: Texas GMC
from Dickinson, TX
I do not like the way that Turbo tax assumes you want a certain package that y used the previous year. It seems tricky so that you don't down grade your package, however, I do like that it is pretty easy to file.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Does It Again
on April 11, 2026
Posted by: Nimrod9
from Texas
The software was straightforward and transparent. Very helpful navigating the tax filing process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com