Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,116 Reviews)
Rating breakdown 86,116 reviews
5 Stars
64,208
4 Stars
9,433
3 Stars
4,171
2 Stars
2,619
1 Star
5,685
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
You know you can do better.
on April 9, 2026
Posted by: pleasedobetter01
from Ohio
It is virtually impossible to go back and undo all of the upgrades you automatically add me to. I do not appreciate this. I do not think I will be using your services in the future. I do not recommend this product even though there is a referral bonus.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax was painless!
on April 9, 2026
Posted by: MarieVictory
from North Carolina
It was quick and easy. Explanations were given simplistically when needed.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax
on April 9, 2026
Posted by: psd13891
from Ohio
very easy to use. was done in under one hour. everything uploaded was accurate
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Such an easy process
on April 9, 2026
Posted by: MaggieP61
from California
it was easy and awesome to use and very easy to understand and complete
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on April 9, 2026
Posted by: XMav
from Fl
Very easy to use, no trouble at all. Almost like it was already done.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
annoying
on April 9, 2026
Posted by: annoyinh
from illinois
way too complicated an get like nothing back. I won't be using you guys next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Great!
on April 9, 2026
Posted by: Carm11
from Connecticut
Overall Good Experience, very helpful finding the answers I needed to complete my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 9, 2026
Posted by: Mayasp38
from Missouri
I have been using this tax software for years because its very simple and easy to use for easy filing.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com