Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,117 Reviews)
Rating breakdown 86,117 reviews
5 Stars
64,209
4 Stars
9,433
3 Stars
4,171
2 Stars
2,619
1 Star
5,685
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TurboTax is EXPENSIVE
on April 9, 2026
Posted by: TLopes17
from Pennsylvania, PA
Too expensive, probably will find an alternative next time I file my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
overpriced and alot of upselling
on April 9, 2026
Posted by: nowaybro
from iowa
it was okay, except it was overpriced with hidden fees at the ends. i will probable have someone do it for me who wont charge as much and/or will actually get a person to help me for the same price.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on April 9, 2026
Posted by: Teenaa1
from California
First time doing my taxes on my own and Turbotax made me feel confident with their guidance
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for choosing TurboTax this year—we’re committed to making sure you feel confident in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on April 9, 2026
Posted by: Ransia77
from Maryland
Easy to navigate and very straight forward. Helpful with questions and easy answers.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on April 9, 2026
Posted by: bucky1985
from virginia
easy to use and follow the steps. I will use this product again
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Time Saving Turbo Tax for the Win!
on April 9, 2026
Posted by: sleonard6393
from New York
Easy to utilize process for simpereturns. The suggestions and guidance are spot on and helpful to make quick work of the returns. Positive experience and worth the cost.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
??????
on April 9, 2026
Posted by: Fgitabbowdit
from Ohio
$149 to pay TT to process a $236 penalty for early withdrawal? How is this serving your customers?
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NOT FREE
on April 9, 2026
Posted by: NO GRATIS
from FL
They say its free , ITS NOT FREE .. Is filing easy , yes . But the site is not free.
Written by a customer while visiting turbotax.intuit.com