Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,146 Reviews)
Rating breakdown 86,146 reviews
5 Stars
64,226
4 Stars
9,440
3 Stars
4,172
2 Stars
2,621
1 Star
5,687
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Excellent
on April 9, 2026
Posted by: Ronald4166
from TX
Quick and easy, even for an 85 year old. Easy to go back and correct any errors.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on April 9, 2026
Posted by: PAR0031
from WI
QUICK AND EASY. WAS ABLE TO GET HELP WHEN NEEDED AND THE PRICE WAS AWESOME
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We’re thrilled we could help you save on filing fees this year. Providing professional-grade results without the high cost of a private firm is exactly why we’re here.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
add ons not needed
on April 9, 2026
Posted by: tax questions 3
from ky
should have better ideas about pricing before hand so many add on fees
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax
on April 9, 2026
Posted by: Mizm316388
from 1708 Cedar Park Dr,
It was good know I know how to fill my taxis our don't know if I got it finely.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Will trick you into spending money at the very end
on April 9, 2026
Posted by: Anonymous
from Florida
I will not be using turbo tax in the future and would highly recommend anyone review their options before initiating a return with turbotax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I like turbo. Tax
on April 9, 2026
Posted by: Tomuchforme
from Va
It was good okay the reviews should be satisfied up different
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
wow fast
on April 9, 2026
Posted by: hotdogs23
from Texas
I HATE taxes and I can deal with this. Pretty easy.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
DIFFICULIT
on April 9, 2026
Posted by: KATHYJAM
from TN
I FIND ONLINE VERY DIFFICULT TO MOVE THROUGHOUT THE DIFFERENT SECTIONS. I HAVE USED NON ONLINE FOR MANY YEARS AND THIS WAS TOO HARD. ALSO THE FREE VERISON IS A JOKE. MY HUSBAND HAS W-2 WITH SOCIAL SECURITY AND ONE CREDIT OF $102 AND COSTS US $87 FOR DELUXE TURBOTAX UPGRADE
Written by a customer while visiting turbotax.intuit.com